Call Answer Timeliness Hedis

HEDIS Report 2015 - Sanford Health
HEDIS Report 2015 HEDIS Call Answer Timeliness .. 16 Member Services Phone Calls Quality HEDIS/CAHPS ® 5.0H Adult Member ... View Doc

Humana-CareSource HEDIS Annual Rates, 2015
Call Answer Timeliness (cat) 90.82%. 85.37%; Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (app) 1-5 Years. NA. NM; 6-11 Years. NA. NM. HEDIS Annual Rates, 2015. Measure/Data Element. 2015 Rate* 2015 National 50th Percentile; Frequency of Ongoing Prenatal ... Doc Retrieval

Molina Healthcare Of Ohio, Inc. HEDIS Annual Rates: 2012-2013
Molina Healthcare of Ohio, Inc. HEDIS Annual Rates: 2012-2013 1 of 4. Measure/Data Element 2013 2012. National Call Answer Timeliness. 0.8151 NR NA . Call Abandonment. Retired NR NA . reflect HEDIS reporting year. ... Doc Viewer

2012 HEDIS Rates For Website - Sunshine Health
HEDIS 2012 (Calendar Year 2011) HEDIS Measures Reform Non-Reform Call Answer Timeliness 84.03% 83.71% Call Abandonment 0.92% 0.95% Women’s Health Measures: Microsoft Word - 2012 HEDIS rates for website Author: ... Access Full Source

DHMH Statewide Executive Summary Final - Maryland
Statewide Executive Summary HealthChoice and Primary Adult Care participating organizations HEDIS Call Answer Timeliness (CAT) ... Access Full Source

HEDIS® 2004 Summary Table Of Measures And Product Lines
HEDIS ® 2006 Summary Table Call Answer Timeliness 9 9 9 9 Call Abandonment 9 9 9 9 Satisfaction With the Experience of Care CAHPS 3.0H Adult Survey 9 9 CAHPS 3.0H Child Survey 9 9 Children With Chronic Conditions 9 9 Health Plan Stability ... Return Document

HEDIS Report 2009 - Sanford Health
Call Abandonment and Call Answer Timeliness HEDIS (Healthcare Effectiveness Data and Information Set) is a set of standardized performance measures designed to ensure that purchasers and consumers have the information they need to reliably compare healthcare ... Document Retrieval

IMPROVING OUTCOMES THROUGH INTEGRATION
HEDIS scores are based on the percentage of members who meet requirements as shown in specifications. • Call Answer Timeliness • Cardiovascular Monitoring for People with Cardiovascular Disease and Schizophrenia • Care for Older Adults ... Get Document

MARYLAND HEALTH CARE COMMISSION
MARYLAND HEALTH CARE COMMISSION 4160 PATTERSON AVENUE – BALTIMORE, MARYLAND 21215 * Automated Source Code Review is required for carriers not using HEDIS® certified software. Call Answer Timeliness *May use plan-wide data and plans are not required to use ... Fetch Doc

HEDIS Measures To Be Collected And Reported By HPSM
(CAT) Call Answer Timeliness . A (CAB) Call Abandonment . A HEDIS Measures to Be Collected and Reported by HPSM Author: Nicole Ford Keywords: HEDIS, HPSM, Health Plan of San Mateo, Created Date: ... Get Document

HEDIS Report 2016 - Sanford Health
HEDIS Report 2016 HEDIS Improving Timeliness of Follow-Up after Hospitalization for Mental Illness Call Answer Timeliness.. 17 Customer Service Phone Calls Quality ... Fetch Doc

2014 Annual HMO HEDIS Report - Health Insurance Illinois
2014 Annual HMO HEDIS® Report (HEDIS) results for HMO Illinois and BlueAdvantageSM HMO. HEDIS is a nationally standardized set of measures related to important areas of care and Call Answer Timeliness Children and Adolescents’ Access To Primary Care Practitioners –Total ... Document Viewer

Commonwealth Of Kentucky Department For Medicaid Services ...
Department for Medicaid Services Division of Program Quality and Outcomes HEDIS® 2013 Quality Performance rates below the national average for the Call Answer Timeliness measure; ... Fetch Document

Scoring Documentation For Consumer Reporting - California
Scoring Documentation for Consumer Reporting Office of Patient Advocate . PPO HEDIS Reporting Year 2010 . Call Answer Timeliness Low Back Pain Imaging . Pacific Business Group on Health November 2, 2010 Page 3 of 10 . 6. ... Access Doc

CENTER FOR MEDICARE
CENTER FOR MEDICARE . TO: Medicare Advantage Quality Contacts and M.P.A., Director, Medicare Drug and Health Plan Contract Administration Group . SUBJECT: 2011 HEDIS, HOS and CAHPS Measures for Reporting by . Medicare Advantage Call Answer Timeliness X X X . Health Plan ... Access Content

HEDIS® 2015 - Texas Department Of State Health Services
Call Answer Timeliness (CAT) Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics ^ Retired/Removed from 2015 HEDIS Manual * Screening and control rates for these measures must be rotated together. In addition to all screening and ... Fetch This Document